The YWCA strives to provide an environment that is inviting and sensitive to those who turn to us. We do this by offering:

  • Zero-step access which allows visitors to navigate to service areas independently
  • Language translation (written materials and on-site translation)
  • Cab and bus vouchers
  • Free on-site child care for clients/participants
  • Mandated cultural diversity/competency training protocol for staff
  • Free on-site parking
  • Multi-use building that helps preserve client anonymity


If you are in immediate danger or feel unsafe, call 911.

YWCA 24-Hour Confidential Helpline
616.454.YWCA (616.454.9922)