We Are Here for You

Most YWCA services are available by phone and video, although providing services in person remains an option when needed. Pre-scheduled, in-person services for the YWCA’s domestic abuse shelter and Nurse Examiner Program are available. For more information, call our 24/7 Confidential Helpline at 616-454-9922 (454-YWCA) or go to ywcawcmi.org/our-services.

Pandemic Protocols: The YWCA prioritizes the health and safety of the survivors and families we serve, our staff, partners, and community. We support the use of approved COVID-19 vaccines. We also understand that not all individuals are able to or comfortable being immunized. Balancing health, safety, and confidentiality related to medical conditions and choices, the YWCA currently continues to adhere to social distancing protocols.  All individuals are required to wear masks when on-site regardless of vaccination status.


Make a gift

The YWCA is here for survivors — but we can’t do it without you.

Making a financial gift or providing supplies makes an incredible difference in our capacity to help each person who turns to the YWCA. Thank you.

Click here to give and to learn more about how gifts help.

Looking out for our neighbors

With so many at home, neighbors have never been more important. Right now, places that have traditionally been an avenue for survivors looking for help — like work, schools, and faith communities — can be harder to access. Neighbors are uniquely situated to keep an eye out for one another.

Calling 911 is important — and the right thing to do if anyone’s safety is threatened. But, neighbors also have lots of opportunity to engage a survivor when things are calm.

We know that reaching out to someone you think needs help is new territory for most people, so we’ve compiled a variety of resources aimed at equipping you.

Click here for insights, guidance, and even conversation starters. The YWCA’s confidential helpline is also available 24/7. We’re here for you if you have questions and for anyone you may be worried about.


Always stay safe!
If you see or hear an assault happening or are concerned for someone’s safety, call 9-1-1.